Contact us
Help with a card
Tell us what happened and include the card's link (the one you sent them). Please don't send your private link: we never need it, and anyone who has it can edit your card.
Refunds
Include the payment reference from your receipt, the card's link, and a line about what went wrong.
Report a card
If you received or found a card that's abusive, illegal or shares something it shouldn't, send us its link and a line about what's wrong. We won't tell the sender who reported it.
Remove a card about you
If someone sent a card that's about you and you'd like it gone, or you've lost the private link to your own card, send us the card's link.
Ideas and kind words
Feature ideas, an occasion we're missing, or a story about a card that made someone cry (the good way). We read all of them.
We'll never ask for your private link, a password or your card details. If a message claiming to be from Bunletter does, it isn't us.